About Us

almas-logo

About Us

Almas Rayan Iranian group of Companies, with focusing on our values and providing the latest and most efficient technologies in the world of IT and ICT, have experienced many glorious years since 1999. With the efforts of our employees and support of our customers during this time, we became the largest IT distribution company in Iran. With more than two decades of experience in supplying key components in the technology market, we have focused all our efforts on creating a reliable platform for providing services to Iranian users who intend to use the latest technologies in the world.

slogan-almas

The slogan “A simple way to trust” is not only a metaphor for creating a safe shopping experience, but also one of our key values to become a reliable source for the vendors to localize their services for the Iranian consumers. Today, we are proud to place at the top of the chart in the market to provide appropriate services to match the expectation of our valuable customers.

مدیریت هوشمند در الماس رایان ایرانیان

Intelligent Management

In order to provide the best products and services to achieve highest level of customer satisfaction, we use variety of the necessary tools and infrastructure:

  • Implementation of an intelligent office automation system to track and monitor the efficiency of the organization’s internal processes
  • Integrated after-sales service center system to monitor and manage and ensure the quality of the after-sales service cycle
  • Review and analysis of customer satisfaction surveys and enhance the system based on customer feedback
  • Following up on customer criticisms, suggestions and complaints to maintain the quality of the services.
  • Use the Intelligent reports on product distribution system and their analysis to guide company’s planning team
برنامه‌ریزی و توسعه سازمانی در الماس رایان ایرانیان

Organizational Development and Planning

In order to achieve the goals, sublime values of the organization and having the successful roadmap, The company codified its strategic and organizational development plan using experts and specialists in this field which became as one of the main indicators to differentiate the company from competitors. Obtaining international certifications of quality management system (ISO9001), customer satisfaction system (ISO10004) and complaints management system (ISO10002) is a sign of our determination in this direction.

Key Suppliers and Brands under
Almas Warranty

By creating a efficient communication platform with the top manufacturers of IT and ICT industry, we are proud to offer more than 32 different product groups such as computerand gaming parts, data centers, network and communication equipment, mobile and laptops and accessories in our product portfolio.

برندهای الماس رایان ایرانیان
برندهای الماس رایان ایرانیان
Seagate - سیگیت
لنوو - Lenovo
اینتل - Intel
ایسوس - Asus
وسترن دیجیتال - Western Digital
سامسونگ - Samsung
لاجیتک - Logitech
کورسیر - Corsair
ایسر - Acer
پی‌ان‌وای - PNY
پریدیتور - Predator
ال‌جی - LG
الگاتو - Elgato
ایلایت گروپ - Elitegroup
دیپ‌کول - DeepCool
میکروتیک - mikrotik
توشیبا - Toshiba
سیسکو - Cisco
اف‌اس‌پی - FSP
کروشیال - Crucial
اف‌دی‌کی - FDK
لکسار - Lexar
ZOTAC
ای‌دیتا - Adata
ام‌آی - Mi
اوسکو - Oscoo
داهوا - Dahua

Service and Support

By establishing more than 32 after-sales service offices and with the approach of creating values such as ease of access, reducing the risk of purchasing unreliable goods for consumers and partners, we have created a fast and reliable platform that will always get improved to meet the needs of our clients.

Using experienced professional and advanced equipment, our after-sales service center, will make every effort to achieve the goals in line with our defined mission, and we are proud to provide highest quality of service in shortest time possible to our valuable customers. The center also does not limit its services to rectify technical problems and offers numerous services:

  • Providing warranty services to other reputable companies in the field of IT and ICT
  • Provide after-sales service even after the end of the warranty period
  • Providing specialized overhaul services for various goods such as hard drives, laptops, motherboards, etc.
  • Supply of genuine and original spare parts
  • Upgrade, setup and update products at customer request
  • Technical training and workshop for customers
  • In-person consultations
  • Provide service progress reports online